It is with much regret that I must inform you that I will be closing my practice at Church Wellesley Health Centre (CWHC). Due to some family health issues, I have had to return to the U.S. The initial hope was that another physician would be able to replace me at CWHC in the very near future, and completely take over my practice; but that has, unfortunately, not gone the way we had hoped it would.
Many of you have probably still been receiving care at CWHC, even in my absence, but I must make clear that the providers at the clinic were only acting as agents to provide medical services, as I was still your physician of record. Unfortunately, the clinic is not in a situation where it can completely assume care of all my patients at this moment in time. I urge you to begin looking now for another primary care physician elsewhere. Some good resources include the CPSO (College of Physicians and Surgeons of Ontario) website, as well as Health Care Connect.
As some of you may know, I was planning on remaining your physician of record until the incoming physician arrived at CWHC, and was hoping that I might even be able to return to Toronto intermittently to provide care in person, until your transition of care was complete at CWHC. But due to unforeseen and severe circumstances, I am unable to continue as your primary care physician at any level, and so it is with a heavy heart that I have decided to close my practice at CWHC.
CWHC is still actively looking for a new physician to join the clinic, and you might be contacted by CWHC whenever a new physician arrives, as my patients will be given priority to be a part of the new physician’s practice (if you still haven’t found a new doctor by that time). But as of today, there is still no clear date for the arrival of a new physician, which is one of the reasons I have to close my practice (and why I must advise you to begin searching for a doctor elsewhere). CWHC will still provide medical services to you, as a courtesy to me, until the date of September 30th, 2018. After that date, you will have to rely on another clinic for your primary care needs (unless they have already found a new physician by that time, and you have been invited back to the clinic under the care of the new doctor).
An important consideration I would like to mention concerns your medical records. I am required by law to keep the original medical records for at least 10 years after the patients’ last visit. With issues of security and privacy, storage of medical records has become increasingly complex. I have made arrangements with Records Management Ltd for the storage and management of my patient charts. They completely meet the guidelines set forth by the RHPA (Regulated Health Professions Act), CPSO (College of Physicians and Surgeons of Ontario), OMA (Ontario Medical Association) and PIPEDA (Personal Information Protection and Electronic Documents Act) regarding patient record retention and privacy policies. They will provide you or your new Family Physician with an electronic or paper copy of your file, upon request. Their fee is in accordance with the Ontario Medical Association’s recommendation for transfer of records, which unfortunately is not an OHIP insured service. I have absolute confidence that Records Management Ltd. will ensure the security and privacy of your medical history. As I am NOT going to be involved in the record duplication and fee-collection process, please contact Records Management Ltd directly by phone at 1-800-775-0093, or find them online at www.recordsregistry.ca.
It is important for you and your new Family Physician to have your medical history, in order to ensure continuity of care.
Thank you for the privilege of being your physician for the short amount of time we had together, and I wish you continued good health.
Dr. Hobart Leung, M.D
*Please open the link and click “Save as” in order to save a fillable copy of the patient Consent Form on your computer. You can also request your medical records here.